Privacy Policy

The privacy of the user is of paramount importance to us at Rivano. We take all the possible steps to ensure that your personal information is secured. We are committed to ensuring that any personal information you provide us with is protected and used only in accordance with this Privacy Policy.

  1. Information We CollectRivano collects personal information with every interaction made on the site. The data collected may include name, email address, postal address, phone number, payment info as well as order history. Non-personal information such as the browser type, IP address, and referring website is also collected by the team at Rivano.
  2. Use of Data CollectedThe data collected at Rivano are for the sole purpose of improving the products and services. We may also use the information to comply with legal and regulatory requirements, prevent fraud, and ensure the security of our website.The collected data is not sold or rented to third parties without the consent of the owner. The data may be used by third parties – that are under contractual obligations not to use it inappropriately – for conducting crucial business operations, case-in-point shipping companies, and payment processors.
  3. Use of CookiesWe use cookies and other tracking technologies to collect information about the visitors browsing behavior on our website. This information helps us understand how visitors use our website, which allows us to improve our website and provide a better user experience.The user can disable the use of cookies through their browser. However, we are not liable for any effect with the use of the website found by the user after such changes.
  4. SecurityWe have all the technical and organizational measures – industry standards – to protect our customers’ personal information against unauthorized or unlawful processing and against accidental loss, destruction, or damage.Rivano also uses secure socket layer (SSL) encryption to protect the transmission of sensitive information, such as payment details.We also restrict access to personal information to only those employees who need to know the information in order to provide you with our products and services.
  5. Customer’s RightsThe user of our platform has absolute authority over their data. They have the right to access, correct, or delete any personal information that we hold about them. This process can be initiated by connecting with our customer support team for the same. The user of the platform also has the right to withdraw their consent regarding the use of their personal information – for any reason whatever – at any time. Your request will be heard immediately and will be resolved in a timely manner.
  6. Sharing Your InformationAt Rivano, we understand the importance of safeguarding your personal information. We do not sell or share your personal information with third parties, except in the following circumstances:6.1. Service Providers: We may share your information with trusted third-party service providers to facilitate the services we offer. These providers may include payment processors, hosting services, customer support tools, and analytics platforms. These service providers are contractually obligated to handle your information securely and use it solely for the purposes of providing the services we require.6.2. Legal Obligations: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others. This includes sharing information in response to a court order, government request, or similar legal process.6.3. Business Transfers: In the event that Rivano is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be among the assets transferred or shared with the acquiring or merging company. You may be notified via email or a prominent notice on our website if such a transfer of your information occurs.6.4. Anonymized and Aggregated Data: We may share anonymized and aggregated data for statistical, research, marketing, or other purposes. This data does not personally identify you.
  7. Changes to the Privacy PolicyRivano reserves the right to update or modify this Privacy Policy at any time. For any future material changes, we will notify the user of the platform by email or by posting a notice on our website. Any continued use of our website after any changes indicates acceptance of the updated Privacy Policy.