Effective Date: 04 OCT 2023
Thank you for choosing Rivano Infotech for your mobile accessory needs. We are committed to providing a seamless and transparent shopping experience. Please review the following information regarding our shipping and delivery procedures.
1. Order Processing and Shipping Time
1.1. Order Processing: Once you place an order with us, our team will process your order promptly. Processing times may vary, but we strive to handle orders efficiently.
1.2. Shipping Time: After processing, your order will be shipped to the delivery address you provided during checkout. Shipping times may vary depending on your location, chosen shipping method, and any unforeseen circumstances. Please note that shipping estimates are not guarantees, and actual delivery times may vary.
2. Shipping Costs (if any)
2.1. Domestic Shipping: We offer Free shipping within INDIA or a flat fee based on your order total. Any applicable shipping costs will be clearly displayed during the checkout process.
2.2. Free Shipping: From time to time, we may offer free shipping promotions. When available, the free shipping option will be clearly indicated at checkout. Please review the terms of the promotion for details.
2.3. International Shipping (if applicable): If you are ordering from outside our domestic shipping region, additional shipping costs may apply. These costs will be displayed during the checkout process. Please be aware that international shipping may also be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient.
3. International Shipping Process (if applicable)
3.1. Customs and Import Duties: When shipping to international destinations, your order may be subject to customs and import duties. These fees are determined by your local customs authority and are not included in the purchase price.
3.2. Delivery Times: International delivery times may vary significantly due to customs processes, and we cannot guarantee specific delivery dates for international shipments. Please allow extra time for customs clearance.
3.3. Shipping to Multiple Countries: Rivano Infotech may offer international shipping to multiple countries. Please refer to our shipping options during the checkout process for a list of supported destinations.
4. Order Tracking
4.1. Once your order is shipped, you will receive an email confirmation with tracking information, if applicable. You can use this information to track the status of your order and estimate its delivery date.
4. Contact Us
If you have any questions, concerns, or require assistance regarding shipping and delivery, please do not hesitate to contact our customer support team: